







Smith, Brown, Lyones & Farnsworth Insurance - A Sevigney Group Affiliate

Please contact your insurance agent to report a claim. However if it is after hours, we have provided the 24 hour, toll-free numbers for the companies' claims centers.
AIG
Call 888-AIG-6163
For loss inquiry with existing claim numbers, 877-353-2344
Fax: 860-676-0681
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Acadia
Fax all claims including W.C. - 866-874-5104
Can call Co. # to report W.C. @ 800-773-6031 and ask to report W.C. claim
Glass: 1-888-325-0056
Emergency after hours: 1-800-691-4966
Email - aicclaimoperations@acadia-ins.com
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Allstate
Customer to call 1-800-Allstate (800-255-7828)
Glass: 1-800-626-4527
Emergency after hours: 1-800-386-6126
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Andover / Merrimack
Fax loss notice to Colonial Adjustment - 797-6820. Make sure to send a copy of dec page with the loss notice.
Mail copy of loss notice to Merrimack stating we faxed to Colonial Adjustment.
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Concord Group
Call 1-800-482-7443
Call same # after hours, it will direct you
No web reporting
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Dairyland
Call 1-800-225-1390 - 24 hours
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Foremost
Fax claim to 1-877-452-3957
Email - http://www.foremoststar.com
Insured or agent can call 1-800-527-3907 - 24 hours
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Hanover
Fax claim to 1-800-399-4734
W.C. claims call 1-800-628-0250, 24 hour toll free hotline
Portland fax for WC claims 207-771-5008
http://www.hanover.com for web reporting
Glass: 1-800-369-4527
Emergency after hours: 1-800-628-0250
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MMG
Fax claim to 760-1000
Glass: 1-877-664-5277
Emergency after hours: 1-888-869-8700
Email loss notice to: loss.notice@mmgins.com
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MEMIC
Insured to call 1-800-636-4292
http://www.memic.com for web report - click on "report an injury"
Emergency after hours: 1-800-636-4292
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Metropolitan
Call in claim to 1-800-854-6011
Fax claim to 1-866-743-1546
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Middlesex / MiddleOak
Fax to 1-800-715-1113
Clients can call 1-800-462-1700
Glass: 1-888-835-3452
Email - http://www.middleoak.com
Emergency after hours: 1-800-344-3454 or 1-800-225-2533
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National Grange
Fax to 1-877-282-3844
Glass: 1-800-887-5944
Agents can go to web site "Agents Only" to report new claims
Emergency after hours: 1-877-425-2467
Customer can phone in claim to: 877-425-2467
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North East
Fax to 883-1501 or fax to 1-888-291-6262
Can email to reportaloss@preserver.com
Glass claim - insured to call - Harmon Solutions - 1-800-330-4305
Emergency after hours: 1-800-456-1819
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One Beacon
Call in claim to 1-877-248-3455
Or fax to 1-866-213-2802
Glass: 1-800-248-4968
Emergency after hours: 1-877-248-4968
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Patriot Mutual / Personal
Fax to 725-8477
Call in claim to 1-866-460-1776, take option 7
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Patriot Mutual / Commercial
On-line preferred (handled in Brunswick)
Or fax to 725-8477
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Patrons Oxford
Fax to 784-8311
Glass: call Teleglass - 1-877-764-5277
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Peerless
Fax to 1-800-832-0120
W.C. call 1-800-522-7152
Glass: 1-800-522-7152
Email - www.agents.peerless-ins.com
Emergency after hours: 1-800-522-7152
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Progressive
Give 800 # to insured for all claims, including glass - 1-800-274-4499 - Maine line only
Emergency after hours: 1-800-925-2886
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The Hartford
Call in claim to 1-800-553-1710
Can fax to 1-866-861-2513 (cover sheet required)
Can email to agentfaxreporting.claim@thehartford.com (cover sheet required) - Cover sheet available on the E B C
W.C. loss: customer to call 1-800-327-3636 - "Hartford Loss Connect"
Emergency after hours: 1-800-327-3636
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Travelers
1-800-238-6225 call in all claims, 24 hours; 7/days
WC: 1-800-832-7839
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Vermont Mutual
Fax auto loss to 1-802-229-8941
Fax propt. & GL to 1-802-229-7647
Emergency after hours: 1-800-435-0397
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Surplus Lines Companies & Specialty Markets
See claim file in customer folder for claim reporting, or call Broker for instructions
Most companies will have number for insured to call Direct; which is much quicker than sending to broker
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